Implementing key performance indicators (KPI) and metrics, monitoring their trends, and implementing corrective and preventive actions are necessary to become competitive and gain …

For example, ERA is the number of runs scored against a pitcher per nine innings pitched. An ERA of 2.05 indicates that for multiple games, a pitcher had 2.05 runs scored against him or …

An analysis plan: A typical example is a monthly report that makes comparisons to the previous month, year over year, and year to date. The different time frames provide greater context and …

Employee instruction sheet (Excel) Use this employee instruction sheet to capture the components of process documentation on one comprehensive worksheet. The downloadable …

Quality Glossary Definition: Six Sigma tools Six Sigma tools are defined as the problem-solving tools used to support Six Sigma and other process improvement efforts. The Six Sigma expert …

A good plan, as shown in the example below, will include the description of the project, name of the project leader, possible team members, a schedule (or Gantt chart) of events and …

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Objectives to be attained (for example, characteristics or specifications, uniformity, effectiveness, aesthetics, cycle time, cost, natural resources, utilization, yield, dependability, and so on)

Below is a completed problem-solving A3 report process using the major phase inspection process for a U-2 aircraft as an example. (Theme) Clarify and validate the problem, starting …

Six Sigma is a methodology-- This view of Six Sigma recognizes the underlying and rigorous approach known as DMAIC (Define, Measure, Analyze, Improve and Control).