Customer service software provider Zendesk is betting big on conversational business solutions and the power of peer-driven communities to help its subscribers offer more comprehensive and engaging ...

For more than nine years, the “laughing monk” has been a symbol of all that Zendesk represents, peacefully resolving problems to create happy customers. But the image emphasized a reactive nature, ...

Customer support startup Zendesk is rolling out an iPad app today, which allows support agents to manage a company’s help desk on the go. Launched in 2008, Zendesk offers a web-based, SaaS-delivered ...

SAN FRANCISCO, Nov. 18, 2025 /PRNewswire/ -- Zendesk, a pioneer in AI-powered service, has deepened its long-standing collaboration with Microsoft to bring Zendesk's service directly into Microsoft's ...

The sales CRM for Zendesk isn't great on its own, but when combined with the helpdesk software, it's quite formidable. We may receive a commission from our partners if you click on a link to review or ...

SAN FRANCISCO--(BUSINESS WIRE)--Zendesk Inc. (NYSE:ZEN) today announced it has launched the first customer support solution designed for Microsoft Office 365 Groups that enables fluid conversations ...

In the best-run businesses, team members work from the same database. They understand their goals and receive ample support from management to help them succeed. Without this centralized structure, ...