I've just finished reading a May, 2007 white paper entitled Multi-vendor IP telephony management: challenges and solutions. From performance-management solutions provider Prognosis, the nine-page ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. Integrating a business’s telephone system with the call agent ...

IBM and Avaya Inc. are teaming up to integrate telephony capabilities into IBMs enterprise e-mail, Web conferencing and instant messaging tools. The integration will allow users to initiate calls by ...

In much of the world, the Internet is becoming the primary medium for communication in business. Internet communication tools save money in a variety of ways. Email, instant messaging and social ...

(CNN) -- Low-quality connections haven't stunted the growth of the Internet telephony market. The emerging technology, which allows users to place telephone calls using a computer, has its advantages ...

Chris Barwick leads a team responsible for the sales, strategy and execution of Cisco’s Collaboration business in the U.S., Canada and Latin America. He has spent a significant portion of his career ...

It is common for a telephone company to spread hosted resources over multiple data centers for disaster recovery, for example. And because it's their business to provide this infrastructure on behalf ...

Parliant on Friday announced the availability of professional voice recording services for its PhoneValet and PhoneHerald Mac telephony products. PhoneValet both enable you to leverage a Macintosh as ...

One out of every four telephony lines shipped in the Asia-Pacific region, excluding Japan, in the third quarter of 2005 were based on Internet Protocol (IP), said IDC. According to the research ...

This is the second of three tips that present tools for attacking VoIP security. The previous tip focused on tools for sniffing and manipulating the packet stream. This tip covers the attack ...