Salesforce users running Agentforce with ChatGPT Enterprise or Edu can now update CRM data directly from the bot, a move aimed at curbing home-built integrations that risk spilling data outside the ...

Salesforce has launched a rebuilt Slackbot AI agent for Slack that can search enterprise data, draft documents, and take ...

As companies continue to use AI to automate more lower-level functions, Salesforce's VP of Workforce Innovation Ruth Hicken ...

Slack’s AI efforts mostly involve expanding summarization and allowing AI agents to gather information from across platforms and modes of work. Slack announced on Sept. 16 the rollout of several new ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Mere days after launching Einstein Copilot for Tableau, Salesforce is ...

ATLANTA & LONDON--(BUSINESS WIRE)--Riskonnect, a leader in integrated risk management solutions, today announced a new integration with Salesforce Net Zero Cloud to enhance its Environmental, Social, ...

Everyone’s talking about enterprise AI agents, but few are ready for what it really takes to make them work. Thousands of startups are building narrow-purpose agents, especially for customer-facing ...

As enterprises scale, managing large and complex sales processes requires advanced tools that not only streamline operations but also enable data-driven decision-making. Sales automation software is ...