Let’s set the scene. A privately held company’s longtime controller gives notice. With only one other accounting person on staff, the owner is left scrambling for a fix until a new controller can be ...

Computer and IT network issues happen. Technology is… complicated. Computers can work perfectly one day and then perfectly wrong the next. I’m sure everyone has experienced some form of torment from a ...

Inforonics – As companies grow, dealing with that growth can be quite an ordeal to manage. An increasing volume of orders can be a strain on staff. For technology companies, this problem is twofold: ...

Some type of turmoil always seems to be occurring within the financial investment industry. Bank of America is dropping the Merrill Lynch brand name from some of its businesses, while BB&T has ...

In today's economy, law practices have to find creative ways to improve their “bottom line.” One of the biggest ways to reduce costs and increase productivity is to outsource legal administrative ...

Shopify has hired dozens of outsourced customer-service representatives in recent months. These contractors help merchants troubleshoot issues on their online stores. The outsourcing came after ...

Cain vs. Abel, Batman vs. Superman, Serena vs. Venus, Ali vs. Frazier. No matter who the dueling duo may be, it’s human nature to pick a side. And while in-house vs. outsourced marketing support is no ...

More law firms are turning to remote and outsource models to support their administrative tasks. But while those new workflows provide efficiency, administrative providers noted the insights gained ...

Companies outsource non-core functions to concentrate on their core operations. By outsourcing training, a small or large business can access the subject-matter expertise, experience in preparing ...

Across every sector and industry, the use of outsourcing as a cost controlling measure is growing rapidly. Legal Process Outsourcing (LPO) is no exception to the trend. This guide, provided by ...

Whether it is in newspaper articles, online forums, blog feedback or just conversation, there seems to be this widespread belief that Vonage outsources the brunt of its Tier 1 (initial call) customer ...

SYDNEY (ZDNet Australia)--Gateway’s move to outsource its technical support call centre to Datacom has received backing from staff that claim to have picked up “above average” redundancy payouts and ...