Think about the time spent between the moment you open an email or chat, find, and reply with the requested information, and then get back into the flow of your work. Add up those minutes-long ...
MINNEAPOLIS--(BUSINESS WIRE)--Calabrio, the workforce performance company, today announced that Calabrio Workforce Management (WFM) now interoperates with Microsoft Dynamics 365 Contact Center. This ...
South Africa’s education sector is standing at a digital crossroads. Institutions are under pressure to modernise operations, improve accountability and deliver outstanding experiences for students ...
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