Thanks to their low maintenance costs and price, inkjet printers are everywhere. For support pros, this means you'll probably be troubleshooting an inkjet in the near future. To prepare, check out ...

When one or more of the colors on an inkjet printer stops printing, there may be a blockage on the cartridge's print head or at the point where the cartridge connects to the printer's ink tubes. These ...

Before you proceed with further troubleshooting steps, make sure that you remove any protective tape or plastic film on the cartridges. Because some new cartridges have this protective tape, they must ...

Printers: Can’t live with them, can’t nuke them. You could always toss a misbehaving inkjet or laser out the window, but where would that leave you? Truth be told, we need our printers, despite their ...

Inkjet printers are fast and quiet, and a good one can make sharp, beautiful prints in rich color. These printers come with two inescapable problems, though. New ...

Q: WHEN I TRY to print, I receive a message that my color cartridge is installed incorrectly. I know I have the correct cartridge in place, and I have reinstalled it a few times. What’s the problem? A ...