Tech support scammers are modern-day con artists, preying on our deepest technological fears and vulnerabilities. Tammy of Flagler Beach, Florida, recently reached out to us with a concerning email: ...

Engadget readers like yourself are probably more tech savvy than the average person. That means you may get roped into helping older family members with email woes, new phone setups, or deciphering if ...

Call for Help: The Best PC, Phone, and Tablet Brands for Tech Support Not everyone is comfortable troubleshooting or fixing the devices they own. If tech support and repair options are a consideration ...

Better Business Bureau president and CEO Randy Hutchinson gives consumers tips on how to avoid scams and protect assets.

When a non-tech expert encounters a tech-related issue of any kind, their first instinct may be to submit a ticket, DM the head of IT or pick up the phone. But regularly having to engage in ...

In nature, an ecosystem is an interconnected network of organisms that shape and support each other. In tech and business, the same is true — individuals and organizations are influenced by the ...

Tech teams are working harder than ever in today's technology-driven world. As with teams across any department, extra support is critical when the scope of the work expands. To help, 12 Newsweek ...

For years, it’s been a familiar dynamic: an older relative, struggling with a new smartphone or social media platform, turns to a younger family member for help. How do I download this app? Why won’t ...

I love my 78-year-old mother and do whatever I can to help. But when she has computer trouble, she spins into a frustrated tech spiral, starts lashing out, and I want nothing to do with her. The ...