The images and files you have on iCloud don’t have to be locked away forever if you pass away. Photo: Cult of Mac Thanks to a new feature in iOS 15.2, you can designate legacy contacts so your loved ...
iOS 17 is full of cutting-edge iPhone features and optimizations, and we’ve been singing the latest firmware’s praises for a while now. Beyond the typical bug repairs and standard improvements, ...
On Tuesday, July 19, Microsoft introduced the Microsoft Digital Contact Center Platform during its annual partner event, Microsoft Inspire. My thoughts here are based on reading the announcement blog ...
New research led by the University of Kent with Nottingham Trent University (NTU) has found that during periods of limited face-to-face contact, such as that experienced by most people during Covid-19 ...
Bitter enemies teamed up to build tools they hoped would help slow the virus’s spread. If we’ve learned anything from covid-19, it’s the extent to which our lives are enmeshed with those of the people ...
Microsoft officials have been talking up plans for a digital contact center offering featuring Teams, Dynamics 365 and Nuance AI for the past several months. Officials re-announced plans for its ...
RALEIGH-DURHAM, N.C.--(BUSINESS WIRE)--Avaya (NYSE: AVYA), a global leader in solutions to enhance and simplify communications and collaboration, has expanded the availability of its Avaya OneCloud TM ...
One of the bigger announcements at this year’s Microsoft Inspire event was the launch announcement of its Digital Contact Center Platform. Intended to be a cross-channel contact platform, it brings ...
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