In the dynamic environment of the modern workplace, difficult conversations are inevitable. Whether it's addressing performance issues, navigating conflicts between team members or delivering critical ...

Tough talk can be, well, tough. But it's also critical for ensuring your team is working at its best. Learn what holds managers back and how to remove the block that may be hurting your bottom line.

In an era where artificial intelligence negotiation tools are transforming how professionals prepare for critical conversations, smart negotiators across industries are discovering that AI can be ...

Today’s very best leaders stand out in great part because they have developed and honed the ability to skillfully handle difficult conversations. It’s this ability to talk with employees about ...

Uncomfortable conversations are inevitable in both personal and professional life, yet they are often avoided. However, ...

When the world of work turned upside down in 2020, we quickly adapted to Zoom calls, Slack threads and digital whiteboards. At first, this newfound flexibility felt liberating. But as we settle into a ...

This Q&A is part of Observer’s Expert Insights series, where industry leaders, innovators and strategists distill years of experience into direct, practical takeaways and deliver clarity on the issues ...

Most of us don’t wake up eager for a difficult conversation. By their very nature, these conversations can feel uncomfortable, challenging, and awkward. You’ve likely faced one you dreaded, put off, ...