Dark Reading

'Most Severe AI Vulnerability to Date' Hits ServiceNow

ServiceNow tacked agentic AI onto a largely unguarded legacy chatbot, exposing customers' data and connected systems.
CMS Wire

ServiceNow Unveils the New ServiceNow AI Platform

LAS VEGAS – May 6, 2025 – Knowledge 2025 – Today, ServiceNow (NYSE: NOW) opened its blockbuster annual customer and partner event, Knowledge 2025, by unveiling the new ServiceNow AI Platform to put ...
Destination CRM

ServiceNow Introduces Workflow Data Fabric, Expanded Partnerships

ServiceNow today introduced Workflow Data Fabric, an enhanced integrated data layer that unifies business and technology data across the enterprise, powering all workflows and AI agents with real-time ...
Computer Weekly

ServiceNow targets ‘data hell’, eyes BI play

ServiceNow is building a data foundation to support the use of artificial intelligence (AI) agents, solving what one of its executives deemed as “data hell”, the single biggest roadblock to successful ...
Computerworld

Nvidia, ServiceNow engineer open-source model to create AI agents

The upcoming ‘Apriel’ model will be able to create agents that make decisions about IT, human resources and customer-service functions. Nvidia and ServiceNow have created an AI model that can help ...