Working from home is much more commonplace nowadays than it was ten years ago. When I first started researching work at ...

Forbes contributors publish independent expert analyses and insights. Rachel Wells is a writer who covers leadership, AI, and upskilling. Within the last five years, Google searches for "remote ...

If you want to work in your pajamas at odd hours of the day or night, you may be a perfect candidate for remote customer service jobs. Customer service representatives are in high demand as companies ...

If you’ve been searching for a legit work-from-home job, you already know the struggle is real. Finding something flexib ...

Some Gen Zers appear to be gravitating toward customer service roles for a better work-life balance. These roles can often be remote, flexible, and relatively well-paid. But they can also be stressful ...

The position of customer-service representative might be thought of as a universal occupation. Just as virtually all businesses need people to sell products to customers, they also must have a point ...

Customer service representatives help businesses develop strong relationships with their clients and customers. Representatives answer customer questions, help resolve problems, process refunds and ...