Workbooks CRM is an impressive all-in-one solution that combines robust functionality with ease of use and affordability. Its ...

Oracle CRM On Demand for Partner Relationship Management has integrated a social application that gives users a sense of what customers, partners and employees are saying about a particular sale or ...

Kelly Main is a Marketing Editor and Writer specializing in digital marketing, online advertising and web design and development. Before joining the team, she was a Content Producer at Fit Small ...

eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. Equity Residential doesnt own boardwalk or Park Place, but ...

REDMOND, Wash. — July 24, 2008 — Microsoft Corp. today announced that HomeVestors of America Inc., recognized nationally for its slogan “We Buy Ugly Houses,” has chosen Microsoft Dynamics CRM 4.0 to ...

The first step towards real CRM is to track each "touch" of the customer or prospect as a separate record, or "campaign member." Here's expert advice on how to track and measure the source of your ...

Sure, SSO and other identity management infrastructure will tell you who someone is. But managing the semantics for people as they are added to your CRM system? That's a little harder. In the early ...