In the coming year, there will be a new focus on partnerships among SaaS vendors, and large ISVs will spin off on-demand versions of their products. Those are among the trends most likely to manifest, ...
When Microsoft recently began shipping its Dynamics CRM 3.0 update, it tweaked the software’s licensing structure to encourage more partners to offer the system as a hosted subscription service. But ...
In simple terms, open source CRM is a type of customer management software whose source code is freely available for anyone to view, modify, and enhance. Unlike proprietary CRM systems, which come ...