Apple appears to be developing an AI-based "Support Assistant" for the Apple Support app. Signs of the feature were found in Apple code by MacRumors contributor Aaron Perris, but the Support Assistant ...

Apple needs an IT Knowledge API. It gives device management service vendors official support data to power accurate, ...

Apple has struggled to find its footing in the world of generative AI so far, but the company isn't giving up on becoming a true competitor in the industry anytime soon. To that point, signs of an ...

Apple this month refreshed the security support document that provides iPhone, iPad, and Mac users with tips on how to recognize and avoid social engineering schemes like phishing messages and fake ...

Learn how to easily schedule your Genius Bar appointment for demos, workshops, or repairs Reviewed by Jessica Kormos Use the Apple Support app to quickly schedule a Genius Bar appointment for any of ...

A new phishing scam is getting a lot of attention because it uses real Apple Support tickets to trick people into giving up their accounts. Broadcom's Eric Moret shared how he nearly lost his entire ...